The instructions below are for changing the mail server names if the email account to be changed retrieves a NON-idcomm.com email address. PLEASE NOTE: All entries should be made in lower case unless otherwise specified.
Click Tools / Account Settings
On the left, make sure the account to be changed is expanded so you can see Server Settings, Copies & Folders, etc.
Click on Server Settings
In the Server Name box on the right, enter pop.domain.com where "domain" is your domain and the .com, .org, .net, etc. is appropriate for your domain.
On the right in the Server Settings area, make sure the User Name is your whole email address.
On the left, click on Outgoing Server (SMTP)
On the right, you should have only one server listed; highlight it and click the Edit button
Change the Description to say, "SOS4Net", or something else so you'll know it's no longer the idComm server
Change the Server Name to smtp.domain.com where "domain" is your domain name less the .com (.net, .org, etc.)
Make sure the Outgoing server port number is either 587 or 2525 (not 25) depending on what was specified in the email you received from us.
Make sure the User Name is your whole email address
Click OK, then OK again.
Click the More Settings button
You should now be ready to send and receive your mail through the new mail servers.
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