The instructions below apply to those who have their own domain names, not to idComm.com email addresses. If you have your own domain name, please follow these instructions to update your existing email account settings. PLEASE NOTE: All entries should be made in lower case unless otherwise specified.
- Click Tools / Accounts.
- Make sure you’re on the Mail tab (not News or Directories).
- Highlight the account to be changed and click the Properties button on the right.
- On the General tab under User Information, make sure the Email Address box has your full email address.
NOTE: This address must match the email address you enter for Account Name on the Server tab. - At the top click the Servers tab.
- Incoming mail (POP3) server name is pop.domain.com where “domain.com” is your domain name.
- Outgoing mail (SMTP) server name is smtp.domain.com where “domain.com” is your domain name.
- Make sure the email Account Name or User Name is the full email address.
NOTE: This address must match the email address you entered under User Information on the General tab. - Toward the bottom of the Servers tab, check the box that says, “My server requires authentication”.
- Click the Settings button to the right, and make sure the first option (Use same settings…) is selected.
- At the top click the Advanced tab.
- Make sure the Outgoing server port number is 587.
- Incoming port remains 110.
- Neither incoming nor outgoing servers use SSL or any type of encryption.
- Click OK at the bottom of the Properties window, then Close at the bottom of the Internet Accounts window.
You should now be ready to send and receive your mail.
PASSWORD NOTE for Windows 7 Users: If you’re using MS Outlook XP (2002) or earlier, it will not be able to save your email password between Outlook sessions. In other words, each time you open MS Outlook, you’ll need to enter your password the first time it checks for (or you send) email. This is because the mechanism used by these early versions of Outlook to save the password in between program sessions is no longer available in Windows 7.