Don’t Forget to Check Your Junk Email Folder!
We’d like to remind everyone to periodically check the Junk E-mail folder in your webmail. This is where the server’s spam filter puts common spam rather than delivering it to your inbox. To check your webmail Junk E-mail folder…
- Go to https://securemail.sos4net.com/ (https://mailhost.idcomm.com/ for idComm email clients), and login with your full email address and password.
- In the folder list on the left, click the Junk E-mail folder and look through the list of emails.
- If you see messages in the list that you do NOT consider spam, tick the check boxes at the left for these messages.
- Click the Actions menu up above the list, put your mouse over Mark, then select Not Spam at the bottom of the sub menu. This will 1) put those messages back in your Inbox where your email program can retrieve them, AND 2) it will enter the senders’ email addresses into your Trusted Senders list so they don’t go to Junk E-mail again.
PLEASE NOTE: In some cases such as mailing lists or automated ecommerce systems, you may need to make an exception for the entire domain name instead of one specific address. To do this click the Gear icon (Settings) in the thin gray column at the far left. On the following page click Trusted Senders, then New toward the top of the main section of the page. For the value enter just the domain name–the part to the right of the “@” sign–for which to make an exception, then click Save.