The instructions below are for changing the mail server names if the email account to be changed retrieves a NON-idcomm.com email address. PLEASE NOTE: All entries should be made in lower case unless otherwise specified.
Click Tools / Accounts
Make sure you're on the Mail tab (not News or Directories)
Highlight the account to be changed and click the Properties button on the right
At the top click the Servers tab
Change the incoming mail (POP3) server name to pop.domain.com where "domain" is your domain name less the .com (.net, .org, etc.)
Change the outgoing mail (SMTP) server name to smtp.domain.com where "domain" is your domain name less the .com (.net, .org, etc.)
Make sure the email account name or username (usually located next to the password) is the whole email address.
Toward the bottom of the Servers tab, check the box that says, "My server requires authentication"
At the top click the Advanced tab
Make sure the Outgoing server port number is either 587 or 2525 (not 25) depending on what was specified in the email you received from us.
Incoming port remains 110
Click OK at the bottom of the Properties window, then Close at the bottom of the Internet Accounts window.
You should now be ready to send and receive your mail through the new mail servers.
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